Frequently Asked Questions
Have Questions?
What materials are used in Jewelma’s fashion jewelry?
All of our pieces are crafted from high-quality alloy metals with a durable rhodium or gold plating to ensure long-lasting shine and resistance to tarnish. We use genuine cubic zirconia and premium synthetic gemstones for sparkle—nickel-free and hypoallergenic to be gentle on sensitive skin.
What payment methods do you accept?
We currently accept payments via:
- UPI (Google Pay, PhonePe, Paytm)
- Bank transfer (NEFT/RTGS/IMPS)
- Credit / Debit Cards
How long will it take for my order to arrive?
Within India: 2–5 business days.
Shipping times may vary slightly based on your location and courier service efficiency. We’ll send you a tracking number as soon as your order ships.
How should I care for my jewelry to keep it looking new?
Avoid contact with water, perfumes, lotions, and chemicals.
Wipe pieces gently with a soft, dry cloth after each wear.
Store items separately in a dry, cool place (we recommend using the original pouch or a jewelry box) to prevent scratches and tangling.
Are all items ready to ship, or are some made to order?
Most of our pieces are in stock always and ship within 1 business days.
Limited‑edition or custom items are made to order; we’ll let you know the specific production timeline when you place your order.